LCOMM302-19B (HAM)

Conflict and Negotiation

15 Points

Edit Header Content
Division of Management
School of Management and Marketing

Staff

Edit Staff Content

Convenor(s)

Lecturer(s)

Administrator(s)

: f.mostafa@waikato.ac.nz
: helena.wang@waikato.ac.nz
: lori.jervis@waikato.ac.nz

Placement Coordinator(s)

Tutor(s)

Student Representative(s)

Lab Technician(s)

Librarian(s)

: nat.enright@waikato.ac.nz

You can contact staff by:

  • Calling +64 7 838 4466 select option 1, then enter the extension.
  • Extensions starting with 4, 5, 9 or 3 can also be direct dialled:
    • For extensions starting with 4: dial +64 7 838 extension.
    • For extensions starting with 5: dial +64 7 858 extension.
    • For extensions starting with 9: dial +64 7 837 extension.
    • For extensions starting with 3: dial +64 7 2620 + the last 3 digits of the extension e.g. 3123 = +64 7 262 0123.
Edit Staff Content

Paper Description

Edit Paper Description Content
This paper provides a foundation in conflict management in a variety of contexts and provides students with skills in leading negotiations in interpersonal, organisational, and multi-party settings. One of the most pervasive features of interpersonal processes in organisations and communities is conflict. Differing goals, values, beliefs, and styles lead us to experience some type of conflict every day. Effectively managing conflict requires skills and tools for building sustainable working relationships. The paper begins by looking at ways of analysing conflict and exploring strategies for managing conflict, and then goes on to provide a theoretical as well as a practical foundation for effective negotiation on contested issues among two or more parties.
Edit Paper Description Content

Paper Structure

Edit Paper Structure Content
This paper integrates theory and practice through a combination of lectures and workshops. There is one three-hour class session every Thursday. Typically, each session will begin with a lecture and, after a break, end with a workshop where students get to practice and apply key learning points in the paper. Some sessions or parts of sessions are also set aside for in-class assignments. Specific details are noted in the Schedule.
Edit Paper Structure Content

Learning Outcomes

Edit Learning Outcomes Content

Students who successfully complete the course should be able to:

  • 1. Apply key theories and concepts to effectively analyse conflicts in specific situations
    Linked to the following assessments:
  • 2. Generate a wide range of alternative strategies for managing conflict
    Linked to the following assessments:
  • 3. Demonstrate an understanding of key concepts around negotiation
    Linked to the following assessments:
  • 4. Reflect on a variety of theories and and communication strategies of both conflict management and negotiation and assess their strengths and limitations
    Linked to the following assessments:
  • 5. Practice and develop key skills in presenting well-argued points of view and in negotiating issues
    Linked to the following assessments:
  • 6. Undertake a multi-party negotiation.
    Linked to the following assessments:
Edit Learning Outcomes Content
Edit Learning Outcomes Content

Assessment

Edit Assessments Content

Assessment Components

Edit Assessments Content

The internal assessment/exam ratio (as stated in the University Calendar) is 100:0. There is no final exam. The final exam makes up 0% of the overall mark.

The internal assessment/exam ratio (as stated in the University Calendar) is 100:0 or 0:0, whichever is more favourable for the student. The final exam makes up either 0% or 0% of the overall mark.

Component DescriptionDue Date TimePercentage of overall markSubmission MethodCompulsory
1. Conflict case analysis
10 Aug 2019
5:00 PM
30
  • Online: Submit through Moodle
2. Multi-Party Negotiation Project (Group presentations)
19 Sep 2019
No set time
15
  • In Class: In Lecture
3. Actual Negotiations
26 Sep 2019
12:00 PM
10
  • In Class: In Lecture
4. Group report on Multi-party Negotiation Project
4 Oct 2019
5:00 PM
15
  • Online: Submit through Moodle
5. Test
10 Oct 2019
12:00 PM
30
  • In Class: In Lecture
Assessment Total:     100    
Failing to complete a compulsory assessment component of a paper will result in an IC grade
Edit Assessments Content

Required and Recommended Readings

Edit Required Readings Content

Required Readings

Edit Required Readings Content

The required readings for LCOMM302 HAM Conflict and Negotiationmay be accessed via the Library's reading list or via Moodle.

Edit Required Readings Content

Recommended Readings

Edit Recommended Readings Content
Students are encouraged to look up scholarly work on conflict and negotiation in the library or via online databases and stay tuned with cases of conflict and negotiation in current affairs.
Edit Recommended Readings Content

Other Resources

Edit Other Resources Content

The library’s electronic databases as well as hard copy holdings also provide access to books, journals and other sources of material for secondary readings on negotiation and persuasion.

Edit Other Resources Content

Online Support

Edit Online Support Content
Lecture notes and other course-related material will be available on Moodle.
Edit Online Support Content

Workload

Edit Workload Content
As this is a 15-point paper, students are expected to put in a total of about 150 hours of work on the paper over the semester (in and out of class).
Edit Workload Content

Linkages to Other Papers

Edit Linkages Content

Prerequisite(s)

Corequisite(s)

Equivalent(s)

Restriction(s)

Restricted papers: MCOM331, MCOM431 and MCOM336

Edit Linkages Content