MRKTG204-18A (HAM)

Digital Marketing and Branding

15 Points

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Waikato Management School
Te Raupapa
School of Management and Marketing

Staff

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Convenor(s)

Lecturer(s)

Administrator(s)

: helena.wang@waikato.ac.nz
: lori.jervis@waikato.ac.nz
: sade.lomas@waikato.ac.nz

Placement Coordinator(s)

Tutor(s)

: verity.coker@waikato.ac.nz

Student Representative(s)

Lab Technician(s)

Librarian(s)

: heather.morrell@waikato.ac.nz

You can contact staff by:

  • Calling +64 7 838 4466 select option 1, then enter the extension.
  • Extensions starting with 4, 5 or 9 can also be direct dialled:
    • For extensions starting with 4: dial +64 7 838 extension.
    • For extensions starting with 5: dial +64 7 858 extension.
    • For extensions starting with 9: dial +64 7 837 extension.
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Paper Description

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This paper aims to provide an introduction to concepts behind digital marketing, as well as some low-level practical experience of a few of the tools currently being used – and awareness of a lot more of them. Your understanding of marketing and strategy from other courses will be applied to digital platforms and technologies.

The course will have a strong practical element that is introduced in labs and which will require self-study outside of class time.
There are several important caveats to studying digital marketing:

  1. There is a lot of confusion and misunderstanding about what Digital Marketing actually is. In this course, it is treated as, “Any aspect of marketing that uses digital platforms either wholly or partially as part of a marketing strategy” That means that almost all modern marketing comes under this heading. Concepts learnt in earlier, more academic courses such as Marketing 101, Consumer Behaviour, Marketing Strategy, and Advertising & Promotions, all come into play in implementing a digital strategy.
  2. In addition, while most students studying here in New Zealand have not yet had a need to develop a marketing strategy in the real world, almost everyone has had direct experience in digital marketing, just as everyone has used a shop or seen an advert. In actuality, how to develop an ad campaign, design a questionnaire, or run a retail store, are all today superseded by digital alternatives, and even as customers, you are probably more aware of those alternatives than of the ‘traditional’, analogue (non-digital) methods taught in classrooms. Some of you will have used digital marketing in your jobs already. The range of knowledge within the class will, therefore, be quite diverse. Unlike most courses, there is no single, baseline starting point for the majority of students enrolled.
  3. Just as marketing is core to any business, so today and into the future, that will mean digital marketing. As an extreme example, even for a business with no web presence, even on Facebook, or even no e-mail address, it’s likely that customers will find your location by searching for you online. You cannot avoid it. In addition, digital tools allow marketing strategy to be implemented more efficiently, more effectively, and often more creatively than ever before. New options and techniques (for example, Pokemon GO!) appear all the time. While the majority of courses teach ‘textbook’ marketing concepts that have evolved over the past 20-50 years, digital marketing is, by necessity, a very practical, career requirement. Even where marketing is outsourced, you still need to be able to evaluate strategy proposals and interpret outcomes.

In summary, digital marketing today is so pervasive that, in the real world at least, ‘marketing’ and ‘digital marketing’ are one and the same thing.

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Paper Structure

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The paper is taught over 12 weeks with a variety of delivery mechanisms.

It will adopt a so-called 'blended' learning approach. In other words, of the four hours of contact time per week, two will be conducted online and two will be in the classroom. Lecture-style content will be online – you will mostly work through this yourself, individually.

The Paper is structured as follows:
  • Digital Marketing in a Marketing Strategy Context
  • Digital Marketing Tools and Techniques
  • The role of Social Media
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Learning Outcomes

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Students who successfully complete the course should be able to:

  • Demonstrate a digital marketing strategy via a website
    Linked to the following assessments:
  • Demonstrate analysis of the consumer segments targeted by a website.
    Linked to the following assessments:
  • Critically valuate the suitability of elements within digital marketing strategy.
    Linked to the following assessments:
  • Demonstrate knowledge of digital marketing tools and applications, and apply suitable tools to assignment outcomes.
    Linked to the following assessments:
  • Apply analysis techniques and conceptual understanding to digital marketing situations and concepts
    Linked to the following assessments:
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Assessment

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NOTE:

Assigments and assignment content are different for MRKTG204, MKTG370 and MKTG470. Assigments for MKTG470 (HAM) and MKTG470 (TGA) are the same

Additional Notes on the 'Build a Website' assignment

All online business is centred on a company’s web presence. The aim of this assignment is to create a website to meet the goals of a marketing strategy. The key is to first develop a strategy (based on market definition, segmentation, targeting and positioning) and then create the website accordingly.

This assignment is structured in multiple parts with different deadlines.

Please read the instructions and restrictions carefully.

A. Notes, Restrictions and Rules

  1. The website you create MUST incur zero cost, i.e. you must NOT pay to create the website in any way. You must only use resources that are free to use and which are available to ALL students enrolled on the course. This means that you cannot produce the website on an existing hosting account you may own or have access to because this also means you would be paying for the service. This rule is to ensure complete fairness to all students regardless of your ability and/or willingness to pay.
  2. The website can be commercially viable (i.e. you are allowed to sell and profit from the website), but your assessment will NOT be based on your ability to sell or profit from the site. There is an option to upgrade your site to a fully functioning website after the course has been completely graded.
  3. You CANNOT use an existing website of any kind for this assignment (e.g., you cannot use a website you developed for an assignment in another course). As with all assignments, the work must be original and unique to yourself.
  4. You must plan, code and produce the website yourself. You cannot pay someone else to do it for you, and you should not enlist large amounts of help from outside the course. (Asking for advice etc., is, of course, acceptable.)

B. Website Development Tool

The class will use a website development tool which will be introduced in the class. You are not able to choose your own tool.

C. This is an individual assignment

This is an individual assignment as it's not possible to assess which parts of a project might be carried out by which members in a group situation.

D. General grading requirements

  1. The website should be as complete a mock-up of a genuine commercial website as possible. A full checklist of required elements will be provided.
  2. The website should be a substantial piece of work (it should be obvious you’ve spent at least 40 hours on this assignment: 1 pt = 1 hour).
  3. The website should meet the goals of the pre-determined marketing strategy.

E. Assignment Stages

The final grade is taken from the total of the assignment components. The assignment will be marked in stages, each with a different deadline, and a DIFFERENT grading weight. Briefly, these are as follows:

  • Stage 1: Submit a maximum one-page outline plan, in bullet point form that lays out what the website will sell and why, and, very briefly, what your expected target will be.
  • Establish the website online (this is not specifically graded)
  • Stage 2: Create a Google Analytics account (or add your site to an existing one) and promote the site to the other students in the course.
  • Stage 3: Add content to the site and link social media tools.

See the individual stage explanations for grading criteria.

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Assessment Components

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The internal assessment/exam ratio (as stated in the University Calendar) is 100:0. There is no final exam. The final exam makes up 0% of the overall mark.

The internal assessment/exam ratio (as stated in the University Calendar) is 100:0 or 0:0, whichever is more favourable for the student. The final exam makes up either 0% or 0% of the overall mark.

Component DescriptionDue Date TimePercentage of overall markSubmission MethodCompulsory
1. Website Stage 1: One Page plan for your website
13 Mar 2018
5:00 PM
5
  • Online: Submit through Moodle
2. Website Stage 2: Add Google Analytics account to your site
30 Mar 2018
5:00 PM
3
  • Online: Submit through Moodle
3. Website Stage 3: Add content to the site and on social media
11 Jun 2018
5:00 PM
32
  • Online: Submit through Moodle
4. Google Analytics Report
30 Mar 2018
5:00 PM
10
  • Online: Submit through Moodle
5. Customer Persona for Website Report
18 May 2018
5:00 PM
15
  • Online: Submit through Moodle
6. Mid-term Test
13 Apr 2018
5:00 PM
15
7. End of term test
30 May 2018
5:00 PM
20
Assessment Total:     100    
Failing to complete a compulsory assessment component of a paper will result in an IC grade
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Required and Recommended Readings

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Required Readings

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The following text is the basis of most of the slide content on this course and is very strongly recommended. The text is a digital text and the purchase is a life-time license to current and future content. The book is very good for online advertising and e-commerce and, unlike other texts, is constantly updated (it is even much improved on last year, for example):

  • Larson, J. and Draper, S. (2017) ‘Digital Marketing Essentials’, Utah, Stukent.

For more details about the book, please read the following prior to purchase: Digital Marketing Essentials

To purchase a license for the book for use on this course, you need to use the following link:

Additional readings and videos will be provided for most subjects covered. ALL course materials may be used for test content.

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Recommended Readings

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Links to useful and practical readings will be provided for must subjects, including various videos. All material provided on the course is subject to use in tests.

There are other textbooks available in the library which may be of use, but most printed textbooks become out of date very quickly in digital marketing.

If you have any questions about readings or require suggestions for further sources of information, please contact the course tutor.

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Other Resources

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Other resources will be made available online throughout the course and in weekly Computer Labs.
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Online Support

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This course will make extensive use of online content for out-of-class study, exercises, feedback, peer review, and assignment submissions. Visit the Moodle page and get used to the content as soon as you can.

Please feel free to email the convenor at any time or arrange an appointment to meet. My email is: Roy Larke.


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Workload

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Student workload should be distributed roughly as follows:

  • In-class time: 3-hours per week
  • Self-study online: 6-8 hours a week
  • Assignment preparation time: 2 hours a week
  • Content reflection and peer content review: 1-2 hours a week
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Linkages to Other Papers

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Prerequisite(s)

Corequisite(s)

Equivalent(s)

Restriction(s)

Restricted papers: MKTG370, MKTG470, MRKTG304

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