PRMGT300-21B (NET)

Business Operations in Project Management

15 Points

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Division of Management
School of Management and Marketing

Staff

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Convenor(s)

Jessica Kuo

Jessica Kuo
7725
MSB.2.32B
See Moodle
jessica.kuo@waikato.ac.nz

Lecturer(s)

Administrator(s)

: ashleigh.neame@waikato.ac.nz
: sade.lomas@waikato.ac.nz

Placement/WIL Coordinator(s)

Tutor(s)

Student Representative(s)

Lab Technician(s)

Librarian(s)

: yilan.chen@waikato.ac.nz

You can contact staff by:

  • Calling +64 7 838 4466 select option 1, then enter the extension.
  • Extensions starting with 4, 5, 9 or 3 can also be direct dialled:
    • For extensions starting with 4: dial +64 7 838 extension.
    • For extensions starting with 5: dial +64 7 858 extension.
    • For extensions starting with 9: dial +64 7 837 extension.
    • For extensions starting with 3: dial +64 7 2620 + the last 3 digits of the extension e.g. 3123 = +64 7 262 0123.
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Paper Description

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In today's competitive environment, customer satisfaction and profitability are heavily dependent on operational excellence. Operations management is about designing internal processes and continually improving them to contribute to an organisation’s success and competitiveness. In particular, operations management deals with the efficient and effective use of resources in order to meet customer requirements at a reasonable price that allows an organisation to make a profit. The operations function is, therefore, central to any manufacturing and service organisation.
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Paper Structure

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Topics are delivered via readings, forum discussions, practical exercises, case studies, and videos. Questions and discussions are strongly encouraged via the discussion forums. The lecturer will guide learning and facilitate the forum discussions. Students are expected to take the major responsibility for their own learning.

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Learning Outcomes

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Students who successfully complete the paper should be able to:

  • Explain the central role of operations management within an organisation
    Linked to the following assessments:
    • Online Discussions (5)
    • Participation (10)
  • Understand and apply the essential concepts and tools in operations management
    Linked to the following assessments:
    • Video (1)
    • Quizzes (2)
  • Communicate effectively on the operations management issues encountered within manufacturing and service organisations
    Linked to the following assessments:
    • Video (1)
  • Analyse and solve basic operations management problems
    Linked to the following assessments:
    • Report (9)
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Assessment

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There is no comprehensive examination for this paper. Student assessment is based on the following components:
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Assessment Components

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The internal assessment/exam ratio (as stated in the University Calendar) is 100:0. There is no final exam. The final exam makes up 0% of the overall mark.

The internal assessment/exam ratio (as stated in the University Calendar) is 100:0 or 0:0, whichever is more favourable for the student. The final exam makes up either 0% or 0% of the overall mark.

Component DescriptionDue Date TimePercentage of overall markSubmission MethodCompulsory
1. Video
10 Sep 2021
11:30 PM
20
  • Online: Submit through Moodle
2. Quizzes
Average of All
29 Oct 2021
11:30 PM
20
  • Online: Submit through Moodle
3. Quizzes #1 - #6
27 Aug 2021
11:30 PM
-
  • Online: Submit through Moodle
4. Quizzes #9 - #14
29 Oct 2021
11:30 PM
-
  • Online: Submit through Moodle
5. Online Discussions
Average of All
15 Oct 2021
11:30 PM
25
  • Online: Moodle Forum Discussion
6. Discussion #1
30 Jul 2021
11:30 PM
-
  • Online: Moodle Forum Discussion
7. Discussion #2
13 Aug 2021
11:30 PM
-
  • Online: Moodle Forum Discussion
8. Discussion #3
1 Oct 2021
11:30 PM
-
  • Online: Moodle Forum Discussion
9. Report
22 Oct 2021
11:30 PM
25
  • Online: Submit through Moodle
10. Participation
29 Oct 2021
11:30 PM
10
  • Online: Moodle Forum Discussion
Assessment Total:     100    
Failing to complete a compulsory assessment component of a paper will result in an IC grade
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Required and Recommended Readings

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Recommended Readings

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  1. Jacobs, F.R. & Chase, R.B. (2018). Operations and supply chain management, 15th edition, McGraw-Hill Irwin
  2. Hill, A. & Hill, T. (2012). Operations Management, 3rd edition, Palgrave Macmillan (TS155.H462 2012)
  3. Krajewski, L.J., Malhotra, M.K. & Ritzman, L.P. (2019). Operations management: processes and supply chains, 12th edition, Pearson (TS155.K788 2019)
These textbooks will be used throughout the course. They can be purchased from Bennetts on the University campus or borrowed from the University Library. The most relevant sections have been scanned and made available in the reading list. There are also online copies available on the University Library website.
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Other Resources

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A range of other readings and resources such as videos and relevant websites will be made available via the Moodle page each week to support the core textbook content.
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Online Support

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All of the material and resources used in this paper will be uploaded to Moodle, along with any announcements made throughout the trimester.

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Workload

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It is expected that students will study an average of 10-11 hours per week for this paper. Active forum participation, in addition to individual assessment activities, is essential to the successful completion of this paper.
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Linkages to Other Papers

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This paper complements SCMGT303 – Supply chain management. SCMGT302 builds the background and provides an overview of operations management while SCMGT303 focuses on logistical decisions related to the management of supply chain activities both within and outside the organisation.
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Prerequisite(s)

Prerequisite papers: MGSYS101, MSYS111 or equivalent or relevant industry experience

Corequisite(s)

Equivalent(s)

Restriction(s)

Restricted papers: MSYS376, MSYS476, SCMGT203 or SCMGT302

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