
THMGT101-18A (HAM)
Fundamentals of Tourism and Hospitality
15 Points
Staff
Convenor(s)
Yingsha Zhang
9292
MSB.4.15
Thursday 11:00 am - 1:00 pm
yingsha.zhang@waikato.ac.nz
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Lecturer(s)
Yingsha Zhang
9292
MSB.4.15
Thursday 11:00 am - 1:00 pm
yingsha.zhang@waikato.ac.nz
|
|
Administrator(s)
Librarian(s)
You can contact staff by:
- Calling +64 7 838 4466 select option 1, then enter the extension.
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Paper Description
This paper is designed to provide an introduction to the tourism and hospitality industry. Specifically, it provides students with an understanding of the components of tourism, travel motivations, tourism demand and supply, tourism impacts, tourism marketing, tourism history and future, event tourism, the varied field of food service, restaurant operation, hotel and lodging operation, hotel investment, revenue management, human resource, and hospitality service.
Paper Structure
This paper is taught by lectures. Please submit assessments and obtain class resources on Moodle. The following content will be covered in the paper.
Tourism
- Concepts in Tourism
- Tourism Components
- Career Opportunities
- Tourism History and Future
- Tourism Organization
- Transportation
- Tour Operators and Agents
- Tourist Attractions
- Event Management
- Travel Motivations
- Tourism Demand and Supply
- Tourism Economic Impacts
- Tourism Environmental Impacts
- Tourism Sociocultural Impacts
- Tourism Marketing
Hospitality
1. Food Service
- Food Service Establishments
- Restaurant/Cafe Operation
2. Lodging
- Introduction to Commercial Accommodation Industry
- Introduction to Service Management in Hospitality
- Fundamentals of Revenue Management
Learning Outcomes
Students who successfully complete the course should be able to:
Assessment
Assessment Components
The internal assessment/exam ratio (as stated in the University Calendar) is 100:0. There is no final exam.
Required and Recommended Readings
Required Readings
All slides provided on Moodle by the lecturer.
Recommended Readings
Recommended Textbooks:
1. Stephen J. Page, & Joanne Connell. Tourism: A Modern Synthesis, 4th Edition, Cengage Learning EMEA, United Kingdom, 2014.
2. Charles R. Goeldner, & J. R. Brent Richie. Tourism: Principles, Practices, Philosophies, 12th Edition, John Wiley & Sons, Inc., New York, 2011.
3. Clayton W. Barrows, Tom Powers, & Dennis Reynolds, Introduction to Management in the Hospitality Industry, 10th Edition, John Wiley & Sons, Inc., New Jersey, 2012.
Course Reading List:
Please find Reading List on Moodle.
Other Resources
Key websites important for this course are:
- World Tourism Organisation: http://www2.unwto.org/
- Statistics New Zealand Tourism Stats: http://www.stats.govt.nz/browse_for_stats/industry_sectors/Tourism.aspx
- Tourism Satellite Account: http://www.stats.govt.nz/browse_for_stats/industry_sectors/Tourism/tourism-satellite-account-info-releases.aspx
- Tourism Industry Association New Zealand: https://www.tianz.org.nz/
- Official travel website for New Zealand: http://www.newzealand.com/int/
- Tourism New Zealand Corporate Website: http://www.tourismnewzealand.com/
- Hamilton & Waikato Tourism: http://www.hamiltonwaikato.com/
- Cruise New Zealand: http://cruisenewzealand.org.nz/
- Department of Conservation: http://www.doc.govt.nz/
- Local Government New Zealand: http://www.lgnz.co.nz/
- Ministry of Business, Innovation & Employment (MBIE): http://www.mbie.govt.nz/info-services/sectors-industries/tourism
- Tourism Export Council New Zealand: http://www.tourismexportcouncil.org.nz/
- Tourism Concern UK: http://www.tourismconcern.org.uk/
Online Support
Workload
Linkages to Other Papers
This paper is the initial building block for all other papers in the Tourism and Hospitality Management Major. This paper introduces the principles, organization, and management of the tourism and hospitality industry and provides a foundation of trends and issues currently affecting the travel, tourism and hospitality industry that is central to most work in tourism and hospitality courses at a more advanced level.
It also can be used as an elective paper for any undergraduate degree.
The paper is complementary to majors in Geography, Anthropology, and Pacific Studies in the Faculties of Arts and Social Sciences as well as with the Faculty of Maori and Indigenous Studies and Leisure Studies in Education.
Restriction(s)
Restricted papers: TOMG101