THMGT101-20A (HAM)

Fundamentals of Tourism and Hospitality

15 Points

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Division of Management
School of Management and Marketing

Staff

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Convenor(s)

Yingsha Zhang

Yingsha Zhang
9292
MSB.4.15
See Moodle
yingsha.zhang@waikato.ac.nz

Lecturer(s)

Administrator(s)

: helena.wang@waikato.ac.nz

Placement/WIL Coordinator(s)

Tutor(s)

: eden.chappell@waikato.ac.nz

Student Representative(s)

Lab Technician(s)

Librarian(s)

: nat.enright@waikato.ac.nz

You can contact staff by:

  • Calling +64 7 838 4466 select option 1, then enter the extension.
  • Extensions starting with 4, 5, 9 or 3 can also be direct dialled:
    • For extensions starting with 4: dial +64 7 838 extension.
    • For extensions starting with 5: dial +64 7 858 extension.
    • For extensions starting with 9: dial +64 7 837 extension.
    • For extensions starting with 3: dial +64 7 2620 + the last 3 digits of the extension e.g. 3123 = +64 7 262 0123.
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Paper Description

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This paper is designed to provide an introduction to the tourism and hospitality industry. Specifically, it provides students with a basic understanding of tourism concepts, tourism history, tourist attractions, tourism components, travel motivations, tourism impacts, tourism demand and supply, tourism marketing, tourism planning, tourism research, event industry, food service classifications, restaurant operation, accommodation classifications, and hotel organizational structure.

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Paper Structure

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This paper is taught by lectures. Please submit assessments and obtain class resources on Moodle. The following content will be covered in the paper.

Tourism

  • Basic Tourism Concepts
  • Tourism Components and Career Opportunities
  • Tourism History and Tourist Attractions
  • Travel Motivations
  • Tourism Economic Impacts
  • Tourism Environmental Impacts
  • Tourism Sociocultural Impacts
  • Tourism Demand and Supply
  • Tourism Marketing
  • Tour Operators and Agents
  • Tourism Organization
  • Tourism Planning
  • Tourism Research

Event

  • Event Industry

Restaurant

  • Food Service Classifications
  • Restaurant Operation

Hotel

  • Accommodation Classifications
  • Hotel Organizational Structure
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Learning Outcomes

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Students who successfully complete the course should be able to:

  • Summarise the historical events, current situation, and the future of travel and tourism.
    Linked to the following assessments:
  • Describe the specific career options available in the travel and tourism industry.
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  • Identify key factors influencing tourism demand, supply, and motivation.
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  • Describe the economic, environmental and social/cultural impacts of tourism including events.
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  • Identify the methods of developing and marketing tourism products, such as attractions.
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  • Identify the roles, types, and functions of tourism organisations, tour operators, travel agencies, and transportation.
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  • Describe the types, elements, structures, and operation of accommodation, food service establishments, and events.
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  • Describe the inter-connectedness between the different components of the tourism industry.
    Linked to the following assessments:
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Assessment

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Please see the assessment grading chart below. Students must note that none of the assessments for this paper are compulsory since you are responsible for your own learning and work programme.
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Assessment Components

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The internal assessment/exam ratio (as stated in the University Calendar) is 100:0. There is no final exam. The final exam makes up 0% of the overall mark.

The internal assessment/exam ratio (as stated in the University Calendar) is 100:0 or 0:0, whichever is more favourable for the student. The final exam makes up either 0% or 0% of the overall mark.

Component DescriptionDue Date TimePercentage of overall markSubmission MethodCompulsory
1. Site Visit Reflections
Sum of Best ( 3 )
31 May 2020
No set time
30
  • Online: Submit through Moodle
2. Site Visit Reflection 1
22 Mar 2020
No set time
-
  • Online: Submit through Moodle
3. Site Visit Reflection 2
12 Apr 2020
No set time
-
  • Online: Submit through Moodle
4. Site Visit Reflection 3
10 May 2020
No set time
-
  • Online: Submit through Moodle
5. Site Visit Reflection 4
31 May 2020
No set time
-
  • Online: Submit through Moodle
6. Quizzes
Sum of All
30 Apr 2020
No set time
20
  • Online: Submit through Moodle
7. Quiz 1
26 Mar 2020
No set time
-
  • Online: Submit through Moodle
8. Quiz 2
30 Apr 2020
No set time
-
  • Online: Submit through Moodle
9. Group Presentation
11 May 2020
No set time
20
  • Presentation: In Class
10. Final Test
4 Jun 2020
12:00 PM
30
  • In Class: In Lecture
Assessment Total:     100    
Failing to complete a compulsory assessment component of a paper will result in an IC grade
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Required and Recommended Readings

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Required Readings

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All slides provided on Moodle by the lecturer.

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Recommended Readings

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Recommended Textbooks:

1. Charles R. Goeldner, & J. R. Brent Richie. Tourism: Principles, Practices, Philosophies, 12th Edition, John Wiley & Sons, Inc., New York, 2011.

2. Stephen J. Page, & Joanne Connell. Tourism: A Modern Synthesis, 4th Edition, Cengage Learning EMEA, United Kingdom, 2014.

3. Ahmed Ismail. Front office operations and management, Cengage Learning EMEA, New York, 2002.

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Other Resources

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Key websites important for this course are:

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Online Support

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This paper is only supported by Moodle.
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Workload

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The total study time suggested for this paper is approximately 150 hours (approximately 10 hours per week).
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Linkages to Other Papers

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This paper is the initial building block for all other papers in the Tourism and Hospitality Management Major. This paper introduces the principles, organisation, and management of the tourism and hospitality industry and provides a foundation of trends and issues currently affecting the travel, tourism and hospitality industry that is central to most work in tourism and hospitality courses at a more advanced level.

It also can be used as an elective paper for any undergraduate degree.

The paper is complementary to majors in Geography, Anthropology, and Pacific Studies in the Faculties of Arts and Social Sciences as well as with the Faculty of Maori and Indigenous Studies and Leisure Studies in Education.

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Prerequisite(s)

Corequisite(s)

Equivalent(s)

Restriction(s)

Restricted papers: TOMG101

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