THMGT101-21A (HAM)

Fundamentals of Tourism and Hospitality

15 Points

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Division of Management
School of Management and Marketing

Staff

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Convenor(s)

Lecturer(s)

Administrator(s)

: helena.wang@waikato.ac.nz

Placement/WIL Coordinator(s)

Tutor(s)

Student Representative(s)

Lab Technician(s)

Librarian(s)

: nat.enright@waikato.ac.nz

You can contact staff by:

  • Calling +64 7 838 4466 select option 1, then enter the extension.
  • Extensions starting with 4, 5, 9 or 3 can also be direct dialled:
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    • For extensions starting with 3: dial +64 7 2620 + the last 3 digits of the extension e.g. 3123 = +64 7 262 0123.
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Paper Description

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This paper is designed to provide an introduction to the tourism and hospitality industry. Specifically, it provides students with a basic understanding of tourism concepts, history, attractions, motivations, impacts, marketing, tour operators and agents, transportation, organization, planning, event industry, food service classifications, tourism demand and supply, restaurant operation, accommodation history and classifications, and hotel organizational structure.

This paper will be delivered as a FLEXI paper. Further information on this will be provided in Moodle closer to the start of A Trimester once enrolment numbers are known.

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Paper Structure

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This paper is taught by lectures. Please submit assessments and obtain class resources on Moodle. The following content will be covered in the paper.

Tourism

  • Basic Tourism Concepts
  • Tourism Components and Career Opportunities
  • Tourism History and Tourist Attractions
  • Travel Motivations
  • Tourism Demand and Supply
  • Tourism Marketing
  • Tour Operators and Agents
  • Transportation
  • Tourism Economic Impacts
  • Tourism Environmental Impacts
  • Tourism Sociocultural Impacts
  • Tourism Organization
  • Tourism Planning

Event

  • Event Industry

Restaurant

  • Food Service Classifications
  • Restaurant Operation

Hotel

  • Accommodation History and Classifications
  • Hotel Organizational Structure
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Learning Outcomes

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Students who successfully complete the paper should be able to:

  • Summarise the historical events, current situation, and the future of travel and tourism.
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  • Describe the specific career options available in the travel and tourism industry.
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  • Identify key factors influencing tourism demand, supply, and motivation.
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  • Describe the economic, environmental and social/cultural impacts of tourism including events.
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  • Identify the methods of developing and marketing tourism products, such as attractions.
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  • Identify the roles, types, and functions of tourism organisations, tour operators, travel agencies, and transportation.
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  • Describe the types, elements, structures, and operation of accommodation, food service establishments, and events.
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  • Describe the inter-connectedness between the different components of the tourism industry.
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Assessment

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Please see the assessment grading chart below. Students must note that none of the assessments for this paper are compulsory since you are responsible for your own learning and work programme.
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Assessment Components

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The internal assessment/exam ratio (as stated in the University Calendar) is 100:0. There is no final exam. The final exam makes up 0% of the overall mark.

The internal assessment/exam ratio (as stated in the University Calendar) is 100:0 or 0:0, whichever is more favourable for the student. The final exam makes up either 0% or 0% of the overall mark.

Component DescriptionDue Date TimePercentage of overall markSubmission MethodCompulsory
1. Case Critiques
Sum of All
14 May 2021
11:30 PM
40
  • Online: Submit through Moodle
2. Case Critique 1
19 Mar 2021
11:30 PM
-
  • Online: Submit through Moodle
3. Case Critique 2
14 May 2021
11:30 PM
-
  • Online: Submit through Moodle
4. Presentation
9 Apr 2021
11:30 PM
25
  • Online: Submit through Moodle
5. Quiz
15 Apr 2021
12:00 PM
5
  • Online: Submit through Moodle
6. Final Test
3 Jun 2021
12:00 PM
30
  • Online: Submit through Moodle
Assessment Total:     100    
Failing to complete a compulsory assessment component of a paper will result in an IC grade
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Required and Recommended Readings

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Required Readings

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All slides provided on Moodle by the lecturer.

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Recommended Readings

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Recommended Textbooks:

1. Charles R. Goeldner, & J. R. Brent Richie. Tourism: Principles, Practices, Philosophies, 12th Edition, John Wiley & Sons, Inc., New York, 2011.

2. Stephen J. Page, & Joanne Connell. Tourism: A Modern Synthesis, 4th Edition, Cengage Learning EMEA, United Kingdom, 2014.

3. Ahmed Ismail. Front office operations and management, Cengage Learning EMEA, New York, 2002.

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Other Resources

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Key websites important for this course are:

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Online Support

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This paper is only supported by Moodle.
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Workload

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The total study time suggested for this paper is approximately 150 hours (approximately 10 hours per week).
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Linkages to Other Papers

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This paper is the initial building block for all other papers in the Tourism and Hospitality Management Major. This paper introduces the principles, organisation, and management of the tourism and hospitality industry and provides a foundation of trends and issues currently affecting the travel, tourism and hospitality industry that is central to most work in tourism and hospitality courses at a more advanced level.

It also can be used as an elective paper for any undergraduate degree.

The paper is complementary to majors in Geography, Anthropology, and Pacific Studies in the Faculties of Arts and Social Sciences as well as with the Faculty of Maori and Indigenous Studies and Leisure Studies in Education.

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Prerequisite(s)

Corequisite(s)

Equivalent(s)

Restriction(s)

Restricted papers: TOMG101

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